Privacy Policy

Who we are

All Docs Reader is an Android app for opening PDF, Word, Excel, PowerPoint, text and image files. It is made by DocuNest (“we”, “us”) and published on Google Play under the package name alldocsreader.app. This policy explains what the app does with information on your device, and the one thing it sends off it.

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What is collected

The app has no account and asks for no name, email address or identifier. It never collects, copies or uploads your documents, their names, their folders, or anything you type into it.

It does collect usage analytics about the app itself, through a third-party analytics service: which screens you reach, where you tap and scroll, and basic technical details about the session. Analytics and session recordings describes that in full, including what is hidden from it.

There are no ads, no advertising identifier, no profiling and no sale of data.

Analytics and session recordings

The app includes a third-party product analytics service, which we will name on request. It exists so that we can see which parts of the app people use, where taps land, and where something goes wrong. It is the only service the app talks to, and the only reason the app holds the internet permission.

What that service records and uploads to its own servers:

• a recording of the app’s own interface as it was drawn on screen, with the parts listed below hidden;
• your taps, scrolls and gestures, and where on the screen they landed, which is what builds the heatmaps;
• the name of the screen you are on — the shape of the screen, such as the file list, a folder, search, the viewer or settings, and never which folder or which document;
• technical details about the session, such as your device model, your Android version, the app’s version, the interface language, and an approximate location the service works out from your IP address;
• identifiers the service generates for the session and the installation. They are not linked to a name, an email address or an account, because the app has none.

What is hidden from those recordings, on the device, before anything is sent:

• the document viewer in every form — PDF, Word, Excel, PowerPoint, text and images — so the contents of a document are never recorded;
• document names and thumbnail previews in the list and grid views;
• the document actions sheet, and the rename and delete dialogs, each of which repeats the name;
• the password box for a protected document;
• the search field, which holds what you typed;
• folder names, in the folder list and as a folder screen’s title.

In those areas the picture is withheld but the taps are still counted, so a heatmap still works on a screen whose contents we cannot see. The app’s own furniture — bars, buttons, icons, empty states, file sizes and dates, settings — is recorded as drawn.

The provider handles this data as an independent controller under its own privacy statement. It states that it does not sell the data, that recordings are kept for 30 days from the time of recording, and that recordings marked as favourites and a small randomly chosen sample are kept for up to nine months. We read the dashboard it builds from them; we cannot retrieve your documents through it, because they were never in it. Write to us at the address below and we will tell you which service it is and where to find its privacy statement.

This version of the app has no switch to turn session recording off. Nothing is recorded while the app is not running, and collection ends when you uninstall the app. If you would rather not be included, or have a question about it, email us.

Diagnostic event reports

The app also contains a diagnostic reporter of our own, for counting events such as a launch, a document opening or failing to open, a format we could not parse, and an operation that took too long. It is not switched on in the version published on Google Play: that build carries no server address, so the reporter records nothing and sends nothing.

It is described here because the code is in the app you install, and because we will update this policy, and the date at the top, before releasing a version in which it is on. If that happens, each report would carry an event name and outcome, the time it happened, a random installation identifier and session identifier, the app version, your device model and Android version, the screen name described above, a document’s format and a coarse size band such as “under 8 MB”, and the error text from a failure. It would never carry a document’s name, its folder, its contents, or anything identifying you.

What leaves your device

Two things, and nothing else. The usage analytics described above, which go to that provider. And whatever you send yourself: Share hands what you chose to the app you chose, Open with another app hands over that one document, Feedback or suggestion opens your own email app, and Rate us opens Google Play.

Your documents, their names, their folders, your bookmarks, your searches and your passwords are not uploaded, to us or to anyone. There is no account, no sync, and no server of ours for the app to upload to.

What is stored

To keep lists and search fast, the app keeps an index of the documents it finds — their names, sizes, dates and folders, which ones you bookmarked, how often and when you last opened them, and a page count once it knows one. Document contents are never copied into it. Small thumbnail pictures it generates for the lists are cached, and your settings, such as theme, language, layout and sort order, are kept alongside. All of this stays in the app’s private storage, where no other app can read it.

Files you open from elsewhere

A file you open with the + button, or send to the app with Open with, is copied into the app’s private storage, so it still opens from Recent after the other app’s permission runs out. Deleting it in the app deletes that copy; the original is not touched.

Backups

Android can back up app data to your Google account and copy it to a new phone. The index and the copied files are left out of both, so neither the names nor the contents of your documents reach Google Drive. Only your settings are included, so they come back on a new phone.

Permissions

Android hides documents from apps until you allow it. You can let the app see all files, so it finds documents anywhere on the device, or choose one folder instead; on Android 10 and older it uses the standard storage permission. The app reads the files it finds and changes one only when you rename or delete it. You can withdraw access at any time in Android’s settings, and the app keeps working with whatever is still allowed.

“Not now” is a real answer to the storage question: the app still opens any file you pick with the + button or send to it from another app.

Removing your data

Uninstalling the app deletes everything it stored on this device: the index, your settings, the copies it made and anything it cached. It also ends analytics, because an app that is not installed records nothing. The documents on your device stay exactly where they are.

Recordings already held by the provider age out on its own schedule, described under Analytics and session recordings. Your rights covers what you can ask either of us to do.

Google Play and other apps

The app is distributed through Google Play. Downloading, updating and rating it are handled by Google under the Google Privacy Policy. Google gives developers aggregated statistics such as install counts, along with crash and performance reports from people who chose to share usage and diagnostics data with Google. These reports do not tell us who you are.

The analytics service described above is the one third-party service inside the app itself, and it has a section of its own above.

When you share a document or send us feedback, the app that receives it, such as a messaging app, a mail app or a cloud drive, handles it under its own privacy policy.

When you email us

Feedback or suggestion opens your own email app with our address filled in. Nothing is sent unless you send it. If you do, we receive your email address, your message and anything you attach. We use them only to reply to you and to improve the app, keep them no longer than that needs, and never add you to a mailing list or pass them on.

Security

The index, the cached thumbnails and your settings live in the app’s private storage, which Android’s app sandbox keeps from other apps. On devices with storage encryption, the default on current Android versions, they are encrypted along with the rest of your data. Your documents are never uploaded, so there is nothing of theirs to intercept on the way.

The analytics described above travel to the analytics provider over an encrypted connection, and the parts of the screen that show your own content are withheld on the device, before anything is sent, rather than removed afterwards.

Anyone who can unlock your phone can open the app, so protect your device with a screen lock.

Children

The app is meant for a general audience and is not directed at children under 13. It asks no one, child or adult, for personal information, and the analytics it collects describe how the app is used rather than who is using it. If you believe a child has emailed us personal information, tell us and we will delete it.

Your rights

Privacy laws such as the GDPR in the European Union and the United Kingdom, and the CCPA in California, give you the right to access, correct, delete or move personal data a company holds about you, and to object to how it is used.

The app gives us no account, no contact details and no copy of your documents, so there is nothing of that kind for us to show you or to delete: everything the app keeps about your files is on your device, and uninstalling removes it. We do not sell or share personal information, and we do not use it for advertising.

The analytics are the exception worth stating plainly. They are collected without a name attached, and the analytics provider is the controller for that data: requests about it can be made to the provider under its own privacy statement, and you can ask us for its name and address at any time. Because a session is not tied to any identifier you could give us, we may be unable to find a particular recording in order to produce it or erase it — which is the same reason a recording cannot tell anyone who you are. Uninstalling the app stops any further collection.

If you have emailed us, you can ask us to delete that correspondence at any time.

Changes to this policy

If the way the app handles information changes, we will update this policy before that version is released, change the date at the top, and mention the change in the release notes. This update records that the app now sends usage analytics to a third-party service and holds the internet permission in order to do so; earlier versions requested no internet access and sent nothing at all.

The same policy is always available in the app under Settings → Privacy policy, where it is read from the copy built into the app rather than fetched from this site.

Contact

Questions: support@pdfking.app

Write to us about this policy, a privacy request or anything else about the app. The Terms of Use cover how you may use it.